Local Area Network Administrator

USD$11,820 per annum

The Australian Embassy, Dili is seeking a highly motivated and experienced person to fill the long-term position of Local Area Network Administrator (Locally engaged staff, level 3), working across its corporate team. 

Australia has been at the forefront of international support for Timor-Leste since independence in 2002 and remains Timor-Leste’s largest development and security partner. Australia is committed to supporting Timor-Leste’s development priorities and maintains a deep interest in Timor-Leste’s future prosperity. Our development program focusses on health, security, stability and economic recovery.

The ideal candidate should demonstrate achievement against the following selection criteria:

• Demonstrated Organisational skills, and the ability to prioritise and complete tasks.
• Good understanding of computer systems, personal computers, laptops, printers, mobile devices and other IT products.
• Knowledge of networks and servers.
• Have good knowledge in using website language such as HTML and CSS.
• Experience with computer-based applications such as Microsoft Word and Excel and other software packages.
• Administration and client service experience.

Applicants should also have the following qualifications and/or experience.

• Qualifications in a relevant field is desirable but not mandatory.
• Strong computer literacy and proficiency in Microsoft Office applications.
• Well-developed English language written and oral communication skills.

The salary for this position is USD$11,820 per annum for 37.50 working hours per week. This figure excludes 13-month salary.

About the position:

Under general direction of the Consul and Vice-Consul, the Local Area Network Administrator (LANA) is responsible for maintaining the Embassy’s Information Technology (IT) and telecommunication systems and providing first level technical support to users.  The key responsibilities of the position include, but are not limited to:

• Provide a high level of support for the International Communications Network (ICN) Low including:
• monitor and maintain the computer systems, voicemail systems, carry out general computer hardware maintenance, and liaise with key internal and external stakeholders as required
• monitor and maintain Head of Mission Residence (HOMRES) and medical clinic internet and provide technical support
• conduct daily checks of the above networks and escalate any major problems to Canberra help desk
• coordinate IT equipment purchases, maintenance and decommissioning with Global Support Centre including asset and non-asset purchases
• train new users on the operations and use of systems and the current computer technology at post
• Maintain a register of portable and attractive items including mobile phones and sim cards
• Manage and arrange mobile phone post-paid services for all Embassy staff
• Conduct annual LANA activity survey and Information Communications Technology (ICT) stocktake report
• Maintain and update Embassy email and phone lists, and manage the phone directory
• Manage and arrange the maintenance of IT office equipment including desktops, photocopiers, printers and other IT devices
• Provide ICN low support to other agencies such as Department of Home Affairs and Defence
• Maintain and update Embassy website and intranet page

Applications – Please respond to each of the selection criteria separately by providing examples of your achievements. The total response to selection criteria must be in English and not exceed two (2) pages. Please also include a Curriculum Vitae in English, not exceeding two (2) pages.

The closing date is on Wednesday, 22 May 2024 at 4.30pm (Dili time).

Referees – Please provide the name, position, phone number and email address for two recent professional referees in your written application. Referees will be contacted for short listed applicants only. You will be notified if your referees are to be contacted.

How to apply

Please send applications via email to [email protected]. Position descriptions are available on the Australian Embassy website www.timorleste.embassy.gov.au and also available from the Australian Embassy’s guard post. Please note that only shortlisted candidates will be contacted for interview.

Other requirements

Successful applicants are required to obtain a satisfactory police clearance and medical check.

The Australian Embassy is committed to providing equal employment opportunities, access, equity and social inclusion for all employees, and in particular for women and people with disability. We welcome all applicants and encourage women and people with disability to apply.