The P&C Manager is responsible for leading the people and culture department within World Vision Timor-Leste (WVTL). The P&C Manager ensures the P&C workplans and policies align with WVTL’s country strategy, the SAPO regional strategy and the Global Centre strategy. This position will ensure WVTL has a supportive environment for staff and has the culture to improve child well-being in Timor-Leste. The P&C Manager is a member of Senior Management Team (SMT) and therefore works with other SMT members to execute organizational strategies, goals and priorities with World Vision’s mission, vision and values. The P&C Manager ensures consistent practice of an organizational culture as defined by partnership’s core values and World Vision Timor-Leste’s unique cultural traits.
The P&C Manager will also provide leadership in all aspects of the P&C function. This includes organisational development, employee and consultant relations, recruiting, compensation, benefits, performance management, training, and policy development on a range of HR related topics.
Major responsibilities
Organizational Development and Strategic Initiatives
- Develop TL P&C Business plan in support of and in alignment with Partnership P&C Strategy & NO strategy and priorities
- Contribute to organization wide communication and change management processes to support implementation of NO P & C Business Plan.
- Assist National Director in creating an effective organizational structure that will support the overall program strategies of WVTL
Talent & Performance Management
- Established integrated system such as recruitment & selection, performance management, compensation benefit, staff development that will support career development culture
- Career & Leadership development framework established
- Succession planning and talent pool management mapped out
- Individual learning plans are established for talent pool
- Organisational-wide capacity building plan established
- Establish internship / young professional programme
Ensure WVTL aligns with WVI P&C policies and equips staff to follow them
- Updated, contextualized and accessible P&C policies are established
- Responsive orientation program for new staff
- Ensure critical compliance trainings are completed by all staff, such as conflict of interest.
- Increase staff awareness of key policies and procedures
- Limited risk audit rating
- Manage significant issues, critical matters, challenges, and opportunities relating to day-to-day operation and function of P&C
- Technical leadership, support and guidance in the area of P&C are provided and aligned with the standards, policies and guidelines
Compensation & Benefits Management
- Ensure that all jobs are graded in accordance with the Hay job grading system
- Facilitate salary survey process with other development partners
- In collaboration with Asia Pacific (AP) P&C Business Partner review and update salary structure to ensure external equity and competitive compensation and benefit for retention of staff
- Establish reward and recognition system that will promote higher performance.
- Ensure that compensation & benefits comply with minimum WV partnership standards and local labour law.
- Develop monthly payroll for finance and ND to approve
- Ensure income tax is paid.
- Manage critical compensation and benefits programmes, like medical benefits, severance pay.
Employee Relations
- Facilitate staff grievances and disciplinary action process in collaboration with line managers when appropriate.
- Liaise with Regional P&C and local legal counsel on matters pertaining to any employee-employer relationship that will have legal ramifications to WVI.
- Provide counsel to employees on issues pertaining to employee relations.
- Support investigations as required including safeguarding level 2 and 3 events.
- Conduct exit interview debriefings.
- Liaise with the lawyer for court litigations with staff.
- Ensure confidentiality is maintained at all times.
- Travel to field programmes at least every 2 months to listen to staff concerns and explain any policy changes
Champion supportive culture within WVTL
- Support the organisation to hold fast to mission, vision, and values
- Organise team building and well-being events
- Ensure organisational psychological safety is promoted
- Support WVTL’s unique faith-based approach, including organising staff annual events, such as Day of Prayer
- Coordinate staff care and resilience across the organisation
Lead P&C team
- Lead P&C team and ensure team members are clear on their roles and responsibilities
- Undertake weekly team meetings and monthly catch-ups with team members.
Required Professional Experience
- At least 5 years’ experience in Organizational Development and HR development or managing teams, in complex, international organization preferably in NGO context.
- Graduate degree qualification and/or professional qualification in Organizational Development, Psychology, Development Studies, Leadership, HRD, or related field.
- Language competency in English and Tetun.
- The position requires the ability to travel domestically and internationally up to 10% of the time.
Preferred Qualifications
- Leadership experience in Timor-Leste
- Developed people into leadership and management role
- Proven experience as team player
- A thorough understanding of all areas of HR management and staff development, and how this is contextualized in Timor-Leste
- Understanding the vision, mission and core values of World Vision
- Understand the Humanitarian Industry
Applicant Types Accepted:
Local Applicants Only
https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/P-C-Manger_JR32597