Background
The creation of the Rede Soru Na'in is part of the National Tais Safeguarding Plan, presented under the UNESCO Intangible Cultural Heritage proposal. Since 2019 UN Women Timor-Leste has collaborated with Timor Aid and Alola Foundation to establish the Weavers' Network and strengthen the weaver's capacity. To address one of the main challenges that weavers face, the lack of opportunities to promote their products to national and international audiences, UN Women Timor-Leste supported the creation of the Rede Soru Na'in store in Dili, contributing to the enhancement of the economic empowerment of rural women and the preservation of the cultural heritage of Timor-Leste.
This commercial space will present to national and international clients, Tais and other traditional products produced by weavers and rural women from different municipalities.
Position Overview
The Store and administrative attendant is responsible for ensuring efficient store operations, providing exceptional customer service, ensuring smooth administrative operations and maintaining a clean and organized environment.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner
- Provide product information, answer customer inquiries, and offer recommendations as needed
- Handle cash transactions accurately, including operating the cash register, processing payments, and providing change
- Maintain a clean and organized store layout by restocking shelves, arranging displays, and tidying up the store
- Fill out products tags according with the provided information
- Monitor and manage inventory levels and notifying the appropriate personnel for restocking
- Collaborate with team members to achieve sales targets and promote a positive work atmosphere
- Provide administrative support to the association
- Manage correspondence, including emails, phone calls, and mail
- Manage client orders
- Prepare and maintain records, data base, and documents
- Handle financial tasks such as processing invoices, managing petty cash, and reconciling expenses
- Undertake general clerical duties, such as filing, data entry, and photocopying
- Assist with additional tasks assigned by the supervisor
Skills and Qualifications
- Proficiency in oral and written English and Tetum, knowledge of Portuguese is an advantage
- Excellent customer service and communication skills
- Basic mathematical abilities for cash handling and inventory management
- Proficient computer skills, including MS Office (Word, Excel) and email
- Strong organizational skills with attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
- Flexibility to work weekends, evenings, and holidays as required
- Previous retail experience is preferred but not required
Duration
Full time
How to Apply
Submit your application to
[email protected]
