Customer Service Cashier

About Timor Port SA

Timor Port, the country's first public-private partnership, will cost a total of $490 million over a 30-year period. The new port is located in Tibar Bay, 12 km from the capital Dili. It is equipped with some of the most modern handling equipment and operating software to enable the operation of container ships of more than 7,500 TEUs, achieving a level of productivity and performance worthy of the world's largest ports. The ambition of the Port of Timor is to facilitate the country's trade with the rest of the world, in particular with China, northern Australia and Asian countries, and to make Tibar a transhipment centre and a major maritime gateway to the Asia-Pacific region.

About The Position

Timor Port S.A, a subsidiary of the AGL Group, is looking for a qualified candidate to fill the position of Customer Service Cashier. The Cashier is responsible for receiving and processing cash payments from customers for port services, issuing official receipts, maintaining accurate cash records, and ensuring that all collections are reconciled and deposited in accordance with Company procedures, AGL Group internal control requirements, and Timor-Leste regulations.

Key Responsibilities

• Receive and process customer payments for port services, ensuring invoice accuracy.
• Issue receipts and accurately record transactions in the IPAKI system.
• Maintain and safeguard cash and payment documents throughout the day.
• Perform daily cash reconciliation and prepare payment reports.
• Coordinate with the Finance Department for cash deposits and recordkeeping.
• Maintain accurate records of receipts, deposits, and reconciliations.
• Report any payment discrepancies or system issues to the Customer Service Manager.
• Ensure compliance with company procedures and cash-handling standards.

Eligibility Criteria

• High school diploma or equivalent; a certificate or diploma in Business Administration, Accounting, Finance, or a related field is an advantage.
• Minimum 1 year of experience in cashiering, customer service, cash handling, or a similar role.
• Basic understanding of cash management, payment processing, and reconciliation procedures.
• Good numerical skills with strong attention to detail and accuracy.
• Strong communication and customer service skills.
• Honest, reliable, and able to maintain confidentiality when handling cash and financial records.
• Proficient in Microsoft Office applications and able to learn company systems (IPAKI).

How To Apply

Please submit your application online through this link: Customer Service Cashier including your CV and cover letter addressing how you meet the requirements of this role.

Alternatively, you may email your application to: [email protected]

We welcome and thank all applicants however only shortlisted applicants will be contacted.