ITC Support Officer

The Partnership to Strengthen Village Development and Municipal Administration (PARTISIPA) is a 10-year Australian Government investment (2021-2031) that supports the Government of Timor-Leste to improve access and quality of basic infrastructure and services at the subnational (municipal, administrative post and suco / village) level. PARTISIPA works together with Government of Timor-Leste partners through government systems, and in-line with government policies and priorities.

The overall program goals are:

• To strengthen government institutions to deliver quality services that are accessible to all;
• To support the resilience of communities through broad-based participation, economic opportunity, and improved village infrastructure

These overall goals are advanced through the following four program components:

1. Support to PNDS (Programa Nasional Dezenvolvimentu Suku or National Program for Village Development)
2. Municipal level support
3. Rural water
4. Subnational roads

Click on the link or copy paste it to access the full Terms of Reference for this position: 

https://cardno.egnyte.com/dl/W5qpj109QF

Password: PEz4ShcW

About You

• Formal qualifications in Information Technology or related field and relevant work experience in the field of IT and communications. 
• Proficiency in system administration, including experience with operating systems such as Windows and Linux.
• Experience with hardware and software installation, configuration, and troubleshooting.
• Knowledge of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VPN, LAN/WAN, and wireless networks.
• Familiarity with cloud computing platforms and services, such as SharePoint, Azure, Meraki, Microsoft 365 and Bitdefender.
• Demonstrated computing skills in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Good written and verbal communication skills in English and Tetum.
• Experience supporting system users in a controlled corporate environment. 
• Good problem diagnosis skills and the ability to break down problems and work through solutions.
• Valid Timor-Leste drivers license.

Why join PARTISIPA?

PARTISIPA is a friendly, cohesive and supportive workplace with over 130 staff working as technical advisers, engineers, finance specialists, operations, administration and logistics personnel. The team works directly with national government counterparts and subnational government partners across all municipalities, with staff permanently based in 12 municipalities.

HOW TO APPLY
Applications can be submitted to [email protected]

PLEASE SUBMIT

1. Your CV
2. A cover letter addressing each of the essential and desirable selection criteria (no more than 3 pages)

APPLICATIONS CLOSE

April 5th, 2024 – 5pm Dili time (GMT+9)